Our live training webinars are provided on a consistent monthly schedule. If you still can't make it, you'll find these webinars in the archive section after they've aired.
Access your Live Trainings by going to My Tracks
Set your plan up right and increase your chances of success
Stop bidding everything and commit what you pursue
Light the way for your people to stay with you forever
As leaders, we sometimes forget about the most important part of our organization: our people. Sometimes, we don’t spend the time to personally or professionally develop our people and we forget to train them. In this session, learn why developing your people is so important and how you can implement different training programs to continually develop your employees.
Missing the mark on a bid and losing the job can all be because of one vital misstep in the bidding process: the decision step. Many people don’t know the real decision maker, don’t know the customer’s decision process or don’t know the profiles of their prospective clients. Learn how to uncover a decision process and develop an account map in this 1-Hour session!
Interviewing is the shortest time to evaluate a life-long fit. That’s terrifying, so instead of working on how and who we interview, we under interview, we drag out the interviewing process and we hire based on liking the person. Any of that sound familiar? If so, join us for the 1-hour training and learn best practices for interviewing!
Think of those people in your organization who are a pain to communicate with. Do you feel like you’re on different wavelengths when you talk to certain employees? Did you ever think that maybe you can do something to fix it? Learn how to communicate effectively with your people in this 1-hour session!
In the absence of value, price is all there is, but does that mean YOU don’t have value? No! It means you haven’t developed your value proposition to your current customers. Learn how to bid jobs without ever having to be the lowest in this 1-hour session where we’ll focus on how to develop your value to the customer.
Recruiting is something everyone dreads. It takes too much time. Some people are reactive recruiters, some are passive recruiters and some just don’t sell the position or the company! Maybe it’s all three for you. Learn how to build a recruiting process that fits your organization in this 1-hour session.
What does your mentality do to the rest of your organization? What happens if you have a bad mentality, will your team members have that same mentality? The answer is: yes! Don’t let your fits of frustration get out of hand. Learn how to change your beliefs and scripts to build and organization with a lasting attitude and vision in this 1-hour session.
When asked, 90% of GCs said they would want to know AND it would weigh into their decision if a subcontractor believed strongly that they were a good fit for a particular project. If you told your GC what made you different, what would you say? Learn the specific strategies to pursue more projects and enhance your win rate in this 1-hour training session.
Hiring can be a headache. Some organizations have a hiring process where they make hires and they wait, or maybe they assume that the new hires know what they are doing because they were qualified when we interviewed them, or we don’t collaborate on compensation and lose out on what could have been an awesome team member. Learn how to avoid these hiring mistakes in this 1-hour session on building an effective and lasting hiring process.
The health of your business depends on the numbers and data you can report on. Key Performance Indicators (KPIs) are essential to any organization’s lasting well-being, but many organizations aren’t focused on thee right things, don’t track or review their KPIs enough or don’t commit to using KPIs. Learn how to establish and commit to a set of KPIs that will test the health of your organization in this 1-hour session.
Do you feel like even though you are doing business with the same people over and over again they still act like they don’t know you? Do you feel like your bids end up only being about the numbers and not about your company? In this 1-hour session, learn how to evaluate your clients throughout a project so you can win more work without having to do more work.
What happens once we decide to hire someone? The onboarding plan! Some people think onboarding plans are unnecessary because people should come ready-made for the job, or we think we have a successful onboarding plan, or maybe we think we don’t have to train people as part of the onboarding plan. Whatever it may be, learn how to correct these onboarding faults in this 1-hour session!
Not all work is good for your business. Much like all the foods you put in your body are not created equal, the projects you feed to your business are not all equally good for your company. In a desire to "keep the team busy" you may be pursuing and accepting projects that range from being as bad as downright losers to at best, distractions from your core business. Symptoms of this condition include: hitting revenue targets while missing profit goals, overly stressed teams who complain about the scope of work and complaining clients who don't feel you're doing a good job. In this 1-hour training session, we will help you to define what projects are healthiest for your business and outline a plan for you to pursue the work that will help your company to succeed.
In this highly competitive industry, your ability to negotiate well can mean the difference between breaking even or making a profit. With so many entities involved in a construction project, you face decisions every day where you can negotiate well and create profit, or negotiate poorly and give it away. Meanwhile, we must balance the need for profitability with the need to create goodwill and maintain healthy relationships. This 1-hour training session will help you and your team to understand the science and art of negotiation strategies that have been proven to capture 2-6% in Gross Margin for General Contractors and Subcontractors alike.
Perhaps you and your team struggle to get all of your reviews finished, and as a result, the practice can turn into "checking the box" to get the paperwork finished. Everyone, employees included, wonders why we even waste the time. Another common scenario is one where reviews happen and have meaning, but they can be highly contentious as they're used more as tools to determine raises and promotions, and not as tools for creating employee development plans. In this 1-hour training, we will help to get to the root cause of how you need to improve your employee reviews process, share best practices for creating an environment of constant feedback and turning the employee review process into something that people look forward to.
In today's commercial building industry, employees and customers will choose companies who stand for something and who act accordingly. Some companies have their values up on a wall and nobody seems to care, and others think of them as pointless altogether, but at the heart of the most successful organizations in every industry are clear and documented core values. Without these guiding principles, new employees will feel "thrown into the deep end," not knowing how to navigate the workspace. The market will come to experience your company as dramatically different depending on who they work with, and opinions about your company will range from extremely positive to extremely negative. This 1-hour FREE ABC University seminar will teach you how to develop core values that work for your organization, and that truly stick. As a result, everyone in the market may not love your company, but they'll all know what you stand for and those who agree will be drawn to your team. Whether you're a member of the leadership team or not, attend this session to help your ABC Member company stand out with a clear and compelling culture.
During the last recession, contractors who were too reliant on a small number of companies for all or most of their business felt the most pain. Even with the relative recency of this experience, many contractors are likely to repeat it the next time the economy slows. You might feel like you're too busy to take on more customers, but expanding your options through proactive creation of new customer relationships will actually lead to your company making better choices on which projects to pursue. If you are a growing contractor, business development is crucial to your lasting growth, but even if you're looking to stay around the same size you are today, business development will give you the tools to expand your customer-base, reduce your risk, and improve profits by focusing on the right projects for your company. Learn how to launch or refine your business development effort by joining us for this 1-hour FREE ABC University seminar.
Do you feel like you’re constantly putting out fires that others create? Do you feel like your employees don’t know how to do their jobs or that you're picking up too much slack? Many managers in the construction industry run into these issues because they become too focused on supervising instead of coaching and developing their people. The employment market is simply too tight to rely on hiring people who already possess the abilities we need, therefore we must excel at developing those around us. While coaching may be the answer, many people simply don’t know how. Their version of coaching is telling people what to do and how to do it, but they've learned the hard way that this approach simply doesn't stick. Learn how to coach like a professional in this 1-hour FREE seminar, so you can actually do your job instead of always being the “company firefighter".
Change can be one of the most terrifying things for leaders to deal with. Maybe you find yourself failing to identify your need for change, maybe you’re fostering a culture of complacency or maybe you’re always imagining the worst case scenario which then prevents you from actually making any decisions. Sounds scary, right? Learn how to deal with and embrace change in August’s ABC University Seminar on Thursday, August 1st from 12-1! This session is perfect for owners, leaders and managers in your organization. Sign up today and get this session for FREE!
Have you ever thought that networking events are a waste of time or completely ineffective? Maybe you’re finding that you are just “winging it” when you show up to events. If you think that networking is ineffective and you want to know how to turn networking events into meetings, join us for August’s Client Management and Selection Training: Effective Networking! This FREE 1-hour seminar to new ABC University members is perfect for anyone developing business in your organization.
With the pile of responsibilities on our plates, sometimes we forget about the most important thing in our organizations: our people. We know that the happier the employee, the more productive! So, why do we tend to forget to focus on making our organizations awesome places to work so our current people stay and future people are lined up waiting to get in? Maybe you find yourself only focusing on financial goals and not employee satisfaction, maybe you have no way of understanding if your employees are satisfied or maybe you just lack a clear understanding of who you are as an organization. If you relate to ANY of these scenarios, join us on August 15th for ABC University’s Talent Acquisition and Selection LIVE seminar: Being a Great Place to Work. FREE to new ABC University members!
Looking ahead and planning for transitions in your business
Your happy clients want to help you grow
Why should someone choose to work with you?
Bring your team together and eliminate the noise
Deliver on your promise and actually BE better than the competition
Dealing with underperformers
Create win-win outcomes negotiating with your team
Change your negative client experiences for good
Smoothly transition people out of the company and learn from it
Design goals that inspire you and your team
Direct meaningful activity with every account
Treat your employees like your best customers
The construction industry, like every other industry, is a rapidly changing environment and humans are naturally conditioned to resist change. In this session, we’ll train strategies for you to navigate your organization through important and necessary changes to keep your competitive edge.
Many contractors find themselves frustrated that they discover they aren’t dealing with the right person if project pursuit or mid-stream negotiations. Different decisions are handled by different contacts inside your client’s organizations. In this session you will learn questions to ask to help you uncover the right decision maker every step along the way.
Project Management and people management are two very different things, meanwhile, in the construction industry, people are almost tasked with both but ill equipped for the important and challenging tasks of managing people. In this session, you will learn how to be a great project and people manager.
Everyone hates being trapped in meetings when they wish they could be getting their work done. An effective meeting should streamline work and increase levels of productivity, not the other way around. In this session, we’ll train a methodology for avoiding the traps that waste your people’s time.
With all of the various stakeholders involved in any given construction project there are forces at work that affect procurement structures on every project. Whether you are a general or a subcontractor, the more you understand what’s happening behind the scenes with your customer, the better equipped you will be to navigate procurement in every situation. In this session, we’ll talk about those hidden forces.
In this tight of a job market, losing people in any industry, but especially in the construction industry, can be debilitating, especially when they left for your competition. Learn why and how to prevent your people from leaving for the competition in this session.
Regardless of your leadership role inside your organization, to be effective with people, you must be viewed as trustworthy. In this session, we will show the most common ways that leaders lose trust and what you can do about it.
Things are bound to go wrong on the project. Circumstances along with company culture and individual character will determine how a company handles things when they do go wrong. What vendor of yours could complain about you, as well? In this session, learn about the power of empathy and how it can affect your partnerships.
Compensation can be one of the most difficult things to figure out as someone who manages people. Learn how to build an effective compensation plans do you can stop worrying about comp.